ASHEVILLE, N.C. (828newsNOW) — When Hurricane Helene knocked out power, blocked roads and temporarily cut off some Western North Carolina communities from outside help, many residents were reminded that emergency response can begin with neighbors checking on neighbors.
That idea is at the center of a new Community Emergency Response Team, or CERT, launched by the Asheville Fire Department. CERT will train residents to prepare for emergencies and safely assist their communities when first responders are delayed or stretched thin.
The department announced the program this week, saying the training will follow national CERT standards while addressing hazards familiar to Asheville and the mountain region, including flooding, wildfires and community support operations.
A community-focused response model
CERT programs are used across the country to help communities build resilience before disasters happen. Volunteers learn how to respond safely within limited roles, support neighbors during the critical early stages of an emergency and help communities recover more effectively.
For mountain communities where storms, landslides, or flooding can disrupt roads and communication, that added layer of preparedness can be critical.
What volunteers will learn
According to Asheville Fire, participants will receive training in:
- Disaster preparedness and hazard awareness
- Fire extinguisher use and small fire safety
- Light search and rescue in non-structural collapse situations
- Basic disaster medical operations, including triage and treatment area setup
- Team organization and accountability
- Personal and family emergency planning
Training includes online classroom instruction followed by a hands-on training.
Who can apply
The program is open to community members age 18 and older and no prior experience is required.
Applicants must complete the CERT basic training, agree to follow Asheville Fire activation and safety protocols and pass a background check.
Why now
In the years since Helene, emergency readiness has taken on new meaning across Western North Carolina. Residents saw how quickly roads can close, power can fail and emergency crews can be pulled in multiple directions during widespread events.
CERT programs are built with the understanding that while professional responders remain essential, prepared neighborhoods can make a difference when help is delayed.
How to join
Applications and additional information are available through the City of Asheville website. Asheville Fire said residents interested in serving their community and gaining emergency preparedness skills are encouraged to apply.
